• Business Analyst II

    JOB LOCATIONS US-FL-Jacksonville
    POSTED DATE 1 month ago(12/9/2018 8:24 PM)
    JOB ID
    Information Technology
    Full Time
    Based on experience

    We Create Opportunity


    ERC is a growing end-to-end solutions provider in the accounts receivable management industry servicing clients nationwide with 4,000 employees across 7 locations.  Because of our relentless dedication to deliver nothing less than exceptional, our company continues to grow.  Join us and you will too.  We’ll provide you with the tools, training and a team who will guide you and help you grow.  And along the way you’ll work with smart, fun people while receiving a great benefits package and earn some serious perks.


    • Competitive base salary 
    • Benefits offered after 60 days to include: Health, Dental, Vision, and IRA options
    • Paid Holidays after 90 days
    • Paid Time-Off after 90 days
    • Career growth opportunities
    • Fun, innovative culture that will challenge you and support your growth


    We Don’t Breed the Weak


    Let’s keep it real.  We haven’t gotten this far by simply checking the boxes and delivering the bare minimum.  We are a team of real go-getters – the kind of people who seek out challenges, attack the day and outperform themselves.  Bottom line, you have the opportunity to elevate your career by giving 100% every day to reach your full potential and prove to ERC you want to be more than average.


    Minimum qualifications:

    • 4 Year degree required or equivalent work experience in a technical role.
    • At least 1-year experience in a Business Analyst, System Analyst or Business System Analyst position.
    • Solid understanding and experience in writing SQL queries on Microsoft SQL database.
    • Strong skills in MS Office products.
    • Possess high level critical thinking skills and the ability to identify, address and resolve complex issues.
    • Demonstrated ability to handle multiple projects and tasks simultaneously in a fast paced environment.
    • Understanding of various software development methodologies.
    • Demonstrated team player focused on delivering results and who will promote innovation and teamwork.
    • Excellent communication and strong interpersonal skills are required.


    We Don’t Believe In Limits


    We thrive on challenges, embrace the unknown and lead with an innovative spirit. And we embrace our diverse team – because our ideas come from all angles, perspectives and corners of the world.  


    This position reports to IT Management and is reponsible for performing the requirement analysis and documentation of all database and software changes.


    Responsibilities include but are not limited to the following:


    • Determine and document user requirements for business requests and process scenarios.
    • Develop methodology documents based on self-initiated interviews, diagrams, surveys and work-flow analysis
    • Create functional and technical specification documents bridging communication between the business and IT departments.
    • Research, document and clarify business, system and operational process and work-flow questions.
    • Accountable for understanding and communicating accurate business requirements to IT partners.
    • Builds internal partnerships cross functionally ensuring effective communication, coordination, collaboration and working relationships.
    • Participates in evaluation and validation of delivered technology solution to ensure it satisfies the business needs. Ensures client needs and expectations are met.
    • Assists in triaging issues, identifying root cause of systemic issues and ensuring a fix is identified and implemented.



    ERC is an Equal Opportunity Employer


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