• Vice President of IT Security

    JOB LOCATIONS US-FL-Jacksonville
    POSTED DATE 2 months ago(11/27/2018 9:47 AM)
    JOB ID
    Information Technology
    Full Time
    Competitive - based on experience


    We Create Opportunity


    ERC is a growing end-to-end solutions provider in the accounts receivable management industry servicing clients nationwide with 4,000 employees across 7 locations.  Because of our relentless dedication to deliver nothing less than exceptional, our company continues to grow.  Join us and you will too.  We’ll provide you with the tools, training and a team who will guide you and help you grow.  And along the way you’ll work with smart, fun people while receiving a great benefits package and earn some serious perks.


    • Competitive pay with monthly bonus potential
    • Opportunities to gain valuable professional skills through on-going training
    • Career growth opportunities
    • Fun, innovative culture that will challenge you and support your growth
    • Benefits offered after 60 days to include: Health, Dental, Vision, and IRA options
    • Paid Holidays after 90 days
    • Paid Time-Off after 6 months





    We Don’t Breed the Weak


    Let’s keep it real.  We haven’t gotten this far by simply checking the boxes and delivering the bare minimum.  We are a team of real go-getters – the kind of people who seek out challenges, attack the day and outperform themselves.  Bottom line, you have the opportunity to elevate your career by giving 100% every day to reach your full potential and prove to ERC you want to be more than average.


    Minimum Qualifications:

    • Strong operational background in Information and Physical Security with 7-10 years minimum experience in multiple site, director level leadership (call center experience preferred)
    • Demonstrated strategic, data and results driven thinking
    • Demonstrated organization and facilitation skills
    • Proven discrete and ethical conduct
    • Demonstrated written, oral, listening and communication skills
    • Demonstrated skills in collaboration, teamwork, analysis and problem-solving
    • Demonstrated skills in providing excellent customer service
    • Demonstrated results-oriented, team leadership abilities with a successful track-record of managing and delivering multiple projects simultaneously
    • Strong verbal and written communication skills required.
    • Ability to work in a fast-paced environment but remain appropriately detail-oriented
    • Proven ability to lead teams across multiple locations both domestic and international





    We Don’t Believe In Limits


    The Security Director is responsible for providing enterprise-wide leadership to establish and maintain a comprehensive Security Program for Information Security and Physical Security, ensuring compliance and managing organizational security risks. Responsibility includes development, implementation and maintenance of security policies and procedures, workforce and department training, annual and ongoing risk assessments for all sites, oversight of the investigation and tracking of incidents and compliance breaches, ensures the organization is compliant with administrative and physical safeguards, and current with evidence-based security practices.


    Job Responsibilities

    • Builds an enterprise wide strategic and comprehensive security program that develops, maintains and implements policies and processes that minimize risk to the workforce and the organization.
    • Facilitates activities that foster security awareness by the workforce within the organization.
    • Creates a culture of security and drives behavioral change within the organization as necessary.


    • Evaluates security trends, risks and vulnerabilities and utilizes tools to mitigate risk.
    • Collaborates and shares strategic vision with all levels of leadership in the organization including senior leadership, facility and leaders across business units in a complex, highly matrixed organization
    • Oversees members of security management at all sites through a dual reporting relationship with facility administrators.
    • Oversees the development of ongoing security training to the workforce.
    • Ensures the organization has and maintains audit controls to of electronic systems including surveillance cameras, badge access systems, key and electronic access controls, visitor access controls and other means of physical security control.
    • Establishes and administers processes for investigating and acting on security incidents which may result in breaches.
    • Partners with People Support to ensure consistent sanctions for security violations.
    • Evaluates Change Requests to ensure security standards are adhered to.
    • Serves as a security consultant to all departments for security related issues.
    • Works closely with local, state and federal law enforcement and other security agencies.
    • Ensures compliance with security related standards and guidelines as required by all regulatory bodies.
    • Ensures that all required and optional training and educational requirements are met by Security staff.
    • Represents Security on committees including drug diversion, workplace violence prevention, environment of care, workforce safety, compliance, safety and infection control.
    • Sets and achieves organizational security metric goals related to incident data trends.
    • Represents Security in the design of all construction and renovation initiatives within the organization.
    • Provides analysis and action planning for unfavorable security trends in monthly and/or annual reporting.
    • Develops and oversees department operating budget and meets budgeted targets.
    • Escalates issues of concern to local administrators and/or Senior Leadership as appropriate.
    • Ensures oversight for ISO 27001:2013, ISO 9001:2015, PCI DSS 3.2 ROC, SSAE 18 Type II SOC, and HIPAA Hitech certifications and ensures readiness for future certifications releases and standards.
    • Maintains strict governance over current vendors used for security technologies.
    • Must be able to travel both domestic and international as needed





    ERC is an Equal Opportunity Employer



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