• Statement Processor

    JOB LOCATIONS US-FL-Jacksonville
    POSTED DATE 4 weeks ago(12/24/2018 9:23 AM)
    JOB ID
    Payment & Statement Processing
    Full Time
    Hourly based on experience

    We Create Opportunity


    ERC is a growing end-to-end solutions provider in the accounts receivable management industry servicing clients nationwide with nearly 4,000 employees across 7 locations.  Because of our relentless dedication to deliver nothing less than exceptional, our company continues to grow.  Join us and you will too.  We’ll provide you with the tools, training and a team who will guide you and help you grow.  And along the way you’ll work with smart, fun people while receiving a great benefits package and earn some serious perks.


    • Opportunities to gain valuable professional skills through on-going training
    • Benefits offered after 60 days to include: Health, Dental, Vision, and IRA options
    • Paid Holidays after 90 days
    • Paid Time-Off after 6 months
    • Career growth opportunities
    • Fun, innovative culture that will challenge you and support your growth




    We Don’t Breed the Weak


    Let’s keep it real.  We haven’t gotten this far by simply checking the boxes and delivering the bare minimum.  We are a team of real go-getters – the kind of people who seek out challenges, attack the day and outperform themselves.  Bottom line, you have the opportunity to elevate your career by giving 100% every day to reach your full potential and prove to ERC you want to be more than average.


    Minimum Qualifications:

    • 1+ years’ experience in related field
    • Associates degree in a related field 
    • Proven organizational skills
    • Understanding of accounting and balancing practices
    • Knowledge of industry standard financial software
    • Strong understanding of Microsoft Excel
    • Attention to detail a must
    • Ability to communicate effectively with all levels of management and clients


    We Don’t Believe In Limits


    We thrive on challenges, embrace the unknown and lead with an innovative spirit. And we embrace our diverse team – because our ideas come from all angles, perspectives and corners of the world. 


    The Statement Processor is responsible for creating and balancing all client remittance deliverables, while consistently protecting the best interest of ERC, its clients and its employees.


    Responsibilities include but are not limited to the following:


    • Responsible for coordinating with the File Processing department to create and validate daily, weekly, and monthly remittance files.
    • Process and validate assigned statement summaries by balancing to internal reports while maintaining a high level of accuracy and attention to detail.
    • Process and validate assigned deliverables by balancing to internal reports, while maintaining a high level of accuracy and attention to detail, within client-specified time-frames and guidelines.
    • Prepare and process all direct-to-client payments according to specific client requirements, while balancing and recording transactions in the daily transaction log. 
    • Perform account research and analysis on assigned clients as necessary while utilizing the department ticketing queue or in response to email correspondence.
    • Follow all standard operating procedures while communicating process failures and potential improvements to your team lead or manager.
    • Research and reconcile client requests and issues that are communicated directly to you, the department distribution list, or the department ticketing queue.
    • It is expected that all ERC employees represent the highest level of professionalism, understanding that he or she will always be expected to act legally, morally and ethically.
    • Other duties as assigned.



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